Layovers are frequently a necessary component of long-distance travel.
A layover happens when a traveller must stop at an airport between connecting flights.
There are times when travellers may need to stay at the airport for a considerable time. The layover length differs among travellers.
Singapore is among the most highly rated airline globally for its quality service.
However, a common question from travellers is if Singapore Airlines offers hotel accommodations for layovers.
This article will examine Singapore Airlines’ layover policy and evaluate whether the company offers travellers hotel accommodations.
Additionally, we will go over the airline’s hotel partnership program and how customers might benefit from it.
The Standard Layover Policy
Singapore Airlines has a specific layover process to ensure customers are comfortable and well cared for while travelling.
The standard layover policy for Singapore Airlines is as follows:
Layover Length
Singapore Airlines offers hotel accommodations for travellers with layovers longer than eight hours.
Accordingly, you might not be able to get hotel accommodations if your layover is only eight hours long or less.
Eligible Classes of Travel
All travel classes, such as Economy, Premium Economy, Business, and First Class, are eligible for hotel stays during layovers.
This guarantees that all travellers can rest and rehydrate during their layover regardless of ticket class.
Requesting Hotel Accommodations
To ensure the airline has sufficient time to make necessary arrangements for a layover, the traveller must inform the airline at least 24 hours before their flight.
This guideline solely applies to layovers caused by the airline’s schedule or routing.
It does not apply to delays brought on by a passenger’s own decisions or conduct.
Furthermore, although Singapore Airlines works to make hotel accommodations available to all qualified passengers, this is not a guarantee.
It might depend on how long the stopover will be and how many travellers need accommodations.
The Hotel Partnership Program of Singapore Airlines
Singapore Airlines offers a hotel partnership program and its standard layover policy.
During their layover, travellers can use the program’s discounted rates and other benefits at participating hotels.
Here is what you need to know about Singapore Airlines’ hotel partnership program:
What does the Hotel Partnership Program entail?
Singapore Airlines and a few luxury hotels worldwide have collaborated to create the hotel partnership program.
Passengers on layovers with Singapore Airlines can receive discounted prices at these hotels.
Which Hotels Are Involved in the Program?
Singapore Airlines’ hotel partnership program includes many hotels, from budget-friendly to premium ones.
Hotels that take part in the program include some of the following:
- Crowne Plaza Changi Airport
- 137 Pillars Hotels & Resorts
- Grand Hyatt Singapore
- Shangri-La Hotel Singapore
How Can Travelers Benefit from the Program?
Passengers can easily take advantage of Singapore Airlines’ hotel partnership program by visiting the airline’s website and looking through the list of participating hotels.
They can then reserve a room directly through the hotel, benefiting from discounts and other benefits.
It is vital to note that the hotel partnership program is distinct from Singapore Airlines’ standard layover policy.
There will still be a hotel room, meals, and transportation to and from the airport for travellers who qualify for hotel accommodations under the standard policy.
Whether they decide to use the hotel partnering program to reserve a room doesn’t matter.
The hotel partnership program offered by Singapore Airlines is an excellent method for travellers to take advantage of special pricing.
They can also enjoy additional benefits at a few hotels while they are in transit.
The hotel partnership program includes options for everyone, whether you are seeking a low-cost choice or a lavish retreat.
How to Make a Hotel Booking during a Layover
Booking a hotel for a long layover with Singapore Airlines might be a terrific way to rest and recharge before continuing your journey.
Here is a systematic guide on how to book a hotel during a layover with Singapore Airlines:
Step 1: Verify Your Eligibility
First, see if you qualify for hotel accommodations during your layover.
Singapore Airlines offers hotel accommodations for travellers with layovers longer than eight hours, as was previously indicated.
Additionally, check to see if you are not on a stopover, which differs from a layover and can exclude you from receiving hotel accommodations.
Step 2: Find Eligible Hotels
Finding appropriate hotels is the next step if you qualify for hotel accommodations.
Travellers can find a detailed list of all hotels participating in the partnership on the airline’s website.
Step 3: Make a Booking
Direct reservations can be made with a hotel once you have located one that interests you.
Direct reservations are possible after picking your ideal hotel. It is vital to ensure the booking is made as soon as possible.
Step 4: Pay for the Hotel
Payment is typically expected at the time of booking or check-in at hotels. Pay at check-out may be an option at some hotels, but verify the hotel’s policies.
You might also be eligible for discounted prices and other benefits if you made your reservation through Singapore Airlines’ hotel partnering program.
Step 5: Enjoy Your Layover
Enjoy your layover after making your hotel reservation as you wait to fly.
How to Make a Hotel Booking for a Layover using Singapore Airline
The steps below can be used to locate hotels for layovers on the Singapore Airlines website:
- Visit the singaporeair.com website to access Singapore Airlines.
- After accessing the website, navigate to the “Manage Booking” tab.
- Enter your booking reference number and details required to access your booking.
- Once you access your reservation, choose the “Flight Status & Check-In” tab.
- In the “Stopover Holiday” section, select “Find Hotels.”
- Select the dates and the city of your layover, then click “Search.”
- The website will list accessible hotels, costs, and reviews.
- Select the ideal hotel and hit “Book Now.”
The other choice is to go to Singapore Airlines Stopover Holiday website via this link https://www.singaporeair.com/in_ID/id/plan-travel/packages/singapore-stopover-holiday/ssh-sshplus-rate/. Choose “Find Hotels” under the “Stopover Holiday” tab.
What to Expect from a Layover Hotel?
Passengers with a connecting flight with a long layover can stay in a layover hotel, which is a convenient choice.
Before continuing their journey, these hotels provide a cosy location to unwind, relax, and freshen up.
Here is what passengers may expect from a layover hotel:
Services and Amenities:
Layover hotels provide a wide range of amenities and services. These amenities and services ensure travellers are comfortable and have a wonderful stay.
The following are some of the most popular amenities and services:
Comfortable hotel rooms: Layover hotels provide cosy beds, blankets, and pillows to guarantee guests a restful night’s sleep.
Wi-Fi: Layover hotels provide Wi-Fi that ensures travellers stay in contact with their loved ones. They can also do their work remotely.
Restaurants and Bars: Layover hotels have designated sections to eat and drink for travellers.
Fitness Centres: Passengers can exercise and maintain their health while waiting in one of the many hotels that provide layover rooms with fitness facilities.
Swimming Pools: Passengers can unwind and rest after a long journey at some hotels with layovers that include swimming pools.
Spa Services: Many layover hotels provide spa services like massages and facials to benefit travellers needing to feel revitalized and renewed.
Service and Amenity Access
Passengers must check in and obtain their room key before using the amenities and services provided by layover hotels.
Most layover hotels have transportation services to and from the airport. This makes it easy for travellers to move and ensure they are not late for their flight.
After checking in, travellers have access to these amenities and services.